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Tiếp tục mua sắm

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Tiếp tục mua sắm

Shipping

Shipping Information Summary for Siyutao Teapot Global Shipping, We ship to most worldwide destinations. Delivery times vary by location:Standard Shipping: 5–35 business days (based on distance). Address Accuracy Ensure your delivery address and contact details are 100% correct to avoid delays. Contact us immediately at info@yixingteapot.art with your order number and corrections if errors occur. Eco-Friendly Packaging Multiple items may be combined into one package to reduce waste, which could slightly extend processing time (especially for orders with 3+ items). Delivery Restrictions Carriers require detailed addresses (unit/street/building numbers). U.S. island territories and some regions may require local post office pickup, with longer delivery times. We are not liable for failed deliveries due to incorrect addresses, refusal of packages, or unpaid customs fees. Customs & Duties All shipments are delivery duty unpaid (customers cover import taxes/duties). Parcels cannot be declared as gifts or undervalued. Express Shipping increases the likelihood of customs charges and is unavailable for P.O. Boxes, APO/FPO addresses, and non-continental Europe. Processing & Timelines Allow 1–5 business days for order processing (excludes delivery time). Pre-orders may have extended wait times. Returns & Issues Report shipping problems within 90 days of placing your order. Customer responsibility (e.g., wrong address, refused package): Store credit issued (minus actual shipping costs). Our responsibility (e.g., undelivered items): Full refund (excluding insurance) or reshipment. Need Help? Contact us at info@yixingteapot.art for support.

Payment Method

We offer convenient and secure payment options to ensure a smooth checkout. Currently, we support the following payment methods: 1. PayPal: When you place an order using PayPal, you will be redirected to the PayPal payment page. There, you can log in with your PayPal username and password to confirm your payment. 2. Visa, Mastercard, Discover Card, and American Express: We accept payments through these major credit cards, which are processed securely through PayPal. Even if you don't have a PayPal account, you can still checkout using this option. Simply click on "Pay with Debit/Credit Card" and you will be directed to a secure page where you can enter your credit card information or complete your payment securely through PayPal. PayPal's checkout supports secure CVC numbers. 3. Other cards and bank accounts.  If you don't have one of the cards listed above, you can sign up for a PayPal account, which accepts all cards and bank accounts around the world. Tips: To register for a PayPal account, you can: Go to PayPal Click Sign Up Choose Personal Account Enter your email address, name, and password Verify your email address Link your bank account or credit card follow the next recommendations to finish registering We prioritize the security of your payment information and ensure a seamless experience when shopping on our website. If you have any additional questions or concerns about payment methods, please feel free to contact us.